Pizza Express - Lincoln

We went to this Pizza Express for dinner on a Saturday night. The food was the standard Pizza Express offering. The biggest problem with this restaurant is the location as, in the evening, the streets are not very pleasant due to the rowdy drinkers visiting the many nearby clubs and pubs. We were happy to get away quickly after our dinner.

Great service and really tasty food. Excellent value for money when using the rewards app. Staff are kind and helpful and service is swift. No problems paying on the app as very user friendly.

Nice food and very nice staff but the bench/banquette in the first part before the stair (where children's parties are often seated) needs cleaning. One of our party spotted some mess just as she was about to sit down so I moistened a serviette and cleaned it the serviette came up black and the serviette I used to dry the bench wasn't much better. It obviously hadn't been cleaned for a long time. Plus this was after I'd picked up something off the floor before someone stood in it. The food and staff are nice but cleanliness is important too.

We were seated outdoors and then left unattended. I had to go inside and interrupt the waiter's conversation to let him know we were ready to order. Despite placing our order, we waited over 30 minutes for our meal. Once again, I had to go inside and search for the waiter, only to find out that our order had not been sent to the chef. After spending 45 minutes there, we ended up leaving without receiving any food. The service was terrible from a waiter who seemed indifferent to our experience.

This was our first visit here, a friend had given us a voucher for Christmas so we opted to visit for my husbands birthday. We were sat opposite the kitchen which was cool but very noisy with people going past all the time. The menu felt limited and expensive, additional items on a pizza for £2.50 is outrageous. The food that we had was nice but we feel better value, choice and atmosphere at prezzo. The staff were friendly and helpful, helped us with the app when we had questions.