Café Juliette At Harrods - London

Great eating, but service needs improvement. I could not make a reservation about the website of the caffe, so a table over opentable booked. at the arrival mentioned a worker quite arrogant that they did not have any bookings under my name and asked the confirmation email. the situation and the way in which the staff spoke to us have made us feel unwilling. I also found during the booking that we celebrate a special occasion, but nothing was done or recognized, although I mentioned this after the understanding that the booking was not recorded by its system. food came at once, but expects desserts to be served at the end. blank plates were not taken out of the table and cutlery was not provided if necessary.

Oh experience was Ok. Some staff were great, some perhaps required more training. We got the impression the cafe hadn’t been open long and was still finding its feet? We hope to return at a later date and it feel more established. Food and wine was lovely plus the service was quick. Thank you.

Very kind service, and beautiful dining. The servers are amazing and patient, the non-vegans in our party loved their food but wish they had a few more vegan options. The sweet potato salad was very good without the feta, but the avocado toast was much too citrusy.

Nice place, although unfortunately a let down by the hostess at the front, she asked would you like to start with stoll or sparkling water, to which I replied can we have tap water? And i got a huff and an eye roll. Incredibly judgemental and unprofessional. The food was good quality. I had the salmon bagel and you really got a lot of food for your money. Never did get the tap water though, and I was rather parched.

Best cafe I have ever been to! Proper luxury everything in there is just nice scones you don’t want to miss out on the scones come out warm, with thick clotted cream and jam so you can fill it how you like.