Eelbrook - London

Nice location. The service was very casual though not unpleasant took 20 mins at least to get any drinks. We had to call the waiter over to take our order as we were otherwise ignored. Food was very ordinary the small pork burger with a hard bun and a few oily chips was over priced. Doesn't seem to know whether it's a cafe or a restaurant. Would go for drinks or coffee if I wasn't in a rush but not for food.

Start to finish disappointment. Occasion for our party of 4 was part of our son 's 21st birthday weekend. We chose Eel Brook because it 's just a few minutes from home, my wife had a pleasant enough lunch there a few months ago and it always seems busyish when we pass. The table was the most out of the way, crammed in front of the coats (and a high chair). After seating it was 15 minutes before we saw anyone for service and that was after my son went to remind them we were there. They told us what was no longer available and then having ordered, came back and said 2 of the 4 items ordered were off too. So was the first wine we ordered. Manager gave resigned (not heartfelt) apologies saying it was difficult to get experienced staff but made no attempt to alleviate any of the disappointment. Overall impression was that we were there for them, not them for us. Don 't know if the clientele we 've seen are regulars but can 't believe so on our experience. So much for supporting a local establishment. Most disappointing meal and service I can remember.

Understanding English was difficult for the waiting staff so that the order was hard work. the wine list was very expensive for the type of restaurant it is with the house wines at over £20 then a £10 hike to the next on the list. the steaks were good, but the carrots were undercooked. overall it was an expensive meal for what it was and badly worth.

Almost everything on the menu was unavailable. The eggs royale was served on half a slice of brown toast as opposed to english muffins...

Great location but sadly the food let it down. My food was cold, this was rectified but the flavours and quality of produce was below par.