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Contribuisci feedbackTime flew by in GR’s restaurant because everyting was outstanding , food, service, everything. Great experience!
Service was stiff to the point of uncomfortable. Cork in wine. Flies buzzing throughout the restaurant. All of the staff, save the wine steward, seemed very anxious. Room in need of extensive refurbishment. Food was hit and miss. By “hit” I mean as expected, nothing that stood out in either flavor or presentation but tasted as expected. By “miss” I mean flavor and ingredient combinations that were, at best, in-artful and indelicate and, at worst, ill conceived and inedible. The staff seemed utterly confused that many courses were cleared half eaten and, in more than a few cases, tasted but largely untouched. Overall, the restaurant is trying too hard to be special, rather than simply executing on its food/service and actually being special. In sum, Michelin owes me a refund, and three hours of my life back.
Superb on all fronts... have been several times and never had a bad experience.
Very disappointing. Did not feel like a 3 star restaurant. So many things need to be improved. Staff was excellent. Main course was a total disappointment. Steak was tough! Watching your shows and what you expect is not what we got at your restaurant.
This was our first trip to London and being a huge Gordon Ramsay fan we had to try his flagship restaurant. From the moment we arrived we felt special when the doorman called me by name. How he knew who I was is beyond me?? We were seated immediately and soon chose the Carte Blanche option which is 7 courses none of which you are aware of beforehand. We were very very happy that they accommodated my wife’s food allergies without hesitation. This is not always the case. Our Sommelier was excellent guiding us to a wine of our liking without being pushy or judgy. In retrospect I wish I’d have asked him for a recommendation to better pair with our dishes since he knew what we were getting … I didn’t. That’s my issue not his and I’ll be smarter next time. Every course was spectacular as were the palette cleanser and amuse bouche selections. Service was impeccable, attentive but not intrusive. Price was a bit crazy even for a 3 Michelin star establishment, 1,500 (Canadian for two people is nuts.