New Pho - Long Beach

I don't want to be mean, but the food here was horrible. The egg roll wraps weren't fried, the beef broth had no flavor, and the peanut sauce for the spring rolls either had vinegar in it, or it was def sour (rotten).Food: 1/5

I ran to yelp to make this review!! New Pho is a must try if you live in Long Beach or if you are ever in the area. It definitely is a whole in the wall type spot but it did not disappoint. The owner thanked us for coming in before we even sat down and the service was impeccable the entirety of our visit. The thai tea was bomb and the pho broth was rich and flavorful. The lady serving us gave us apples (such a small gesture but super thoughtful) and gave me a flower on the way out. We will definitely be returning!! Best pho in Long Beach forsure!

First time here. I had the shrimp bun and it was delicious. The sauce was perfectly light. Had plenty of fresh veggies (important to me) and shrimp. The owners were extremely sweet and attentive.

Vietnamese soup is delicious, love the food.I asked for a cup of green tea three times and I didn't get it until the end of our meal .The green tea was very good. There wastwo of us. 2 bowls of delicious soup,2 wonderful cups of green tea came to $20.The dining room was very comfortable.This place is worth going back a second time.

“Voted best Vietnamese food” in 2021, I had little reason to expect what came next…Immediately felt dingy inside on a bright day. Unclean bathroom.There were bananas (on the floor) in front of the register. Sometimes you see little altars at pho places, but this was strange.After reading into altars, I can call it foreshadowing: “Whatever and however we treat our altar represents how we are and what we do. It’s a mirror of yourself.”We were the only customers, and made our presence known at 2:30pm on Saturday.They had many coin machines for children’s trinkets. Despite being kitschy, it made me nostalgic. The machine we used promptly ate the quarters and returned nothing. Another bad omen.Two people appeared to be on staff, and interactions were weird. We needed 2min to decide. After 2min, the server paced and passed the table saying something like “I’ll take the order now” — not really directed at us, like she was talking to herself. Then she walked off before returning for the actual order.I can’t speak to authenticity, but I can speak to the relative quality, value, and service. I moved from CO with a large selection of Pho, introduced to me through my Vietnamese friend.First, the positive: the rare beef and brisket pho tasted good to me. I will note the small portion of toppings (2 jalapeño slices and a few basil leaves) and lemons instead of limes.I only ever use a small portion of the toppings. Also, I like lemons. Others may prefer otherwise. The toppings weren’t extremely fresh, but ok.I got Thai iced tea w/boba. It tasted good but the boba quality was low.I missed breakfast and started to eat. My company didn’t get food until I was done. When the beef vermicelli came, the “beef” was scarce, black, and burned.Simply mentioning “beef” prompted the man to say it was “pork”. We ordered beef. He changed his mind to “beef”, and needed to confirm with the only other worker.I presume he was the cook (maybe one of 2). I passed the tiny kitchen earlier. That he was confused at all about what kind of meat he was serving didn’t bode well.My standards for presentation are low (as long as it tastes good). I even tried to defend the dish; however, the more we examined, I had to admit it was bad.We mentioned it was burned, and they…. well, they thought nothing was wrong, but took it back before anything was eaten.Did I mention we ordered Spring rolls. After taking the already-late vermicelli “beef” dish, we received those.They were thin and limp, with large gaps in the rice paper, cilantro missing. The rice paper was thick and too chewy. Something was off about the flavor — maybe the shrimp. The peanut sauce was bad and didn’t mask the problems.As we reluctantly tried to finish these, I was half-expecting Gordon Ramsey to come out, Kitchen Nightmares style.When they approached the table after this, they awkwardly laughed, presumably to preempt awkwardness.The meat was not burned twice, at least. The person with me does not like to add sauces with sugar, but the server tried very much to force them to mix the sauce in — as if that would make it bearable.We informed her it had to do with sweetness. There was a strong fish sauce on another table, but the server presumed we wouldn’t like the “fishiness”.I told her this was preferred before she handed it to us. The egg rolls on the dish were now missing. I believe this was due to a language barrier when we questioned the beef. I think they assumed we didn’t want them and left them out.We both tried the new dish and decided it was terrible. The meat tasted off, and was overall unappetizing. I started to question the freshness and quality of items already eaten.Service was confusing. At one point the server tip-toed to the table to place 2 mandarin oranges. Dessert? I think she went outside to get them. We left them and most of the vermicelli dish. We fed the remaining meat (whatever it was) to our dog.I want this restaurant to improve if it’s somehow one of the best-rated in my new home of Long Beach. They can do so much better.