Buffalo Wild Wings - Louisville

We had a big bartender/server. unfortunately the rest of the experience was less than stellar. my acceptance is that they were short workers, but it meant dirty tables and bathrooms..ke host when we in. not sure if we should sit. we just went into the bar to eat. the food was decent. but our next choice to see college football will not be here.

The place shows that it is old or lacking of upkeep. the front entrance doors fall off from their sharning. from the front waiting zone was not occupied. several tables were empty, but some were not cleared. the person who greeted me took my name, but nothing appeared with it. she then went over to one and enjoyed a drink and a snack. it seemed nothing to do to get my order. Once I got mine, I went away and when I came home, my order was wrong. “I know that I am wondering about myself.” They missed my fries with my 20 boneless bundles. I also asked about celery and no one was included. I am 25 minutes away, so that I am therefore venting on this evaluation.

Very little staff they did all they could do. So you ask for more info, here it is. Our first contact was Hayley, she says she was not my waitress. She came back shortly and took our order. So far so good. We noticed six tables were waiting on food. Three people checking on tables. Out appetizers came and were good. Then forty minutes later we ask about our food, another waitress goes to check. She says they were waiting on chicken tenders, we ask her to bring what she had so it would not get cold, they did. Finally chicken tenders came out but was not what we ordered. Five minutes later we get right order everyone else had already eaten and ready to leave. They box up our tender and didn't charge us for it. Our bill was right at 100.00 I left a 20.00 tip. The girls on the floor did all they could do. I just moved very close to the store and was excited to take my family there, but not for long. We deserve our money back but not before you add more help. I want to eat there about once a week but I won't spend my money for another night like the first night.

Came in just after 12, stood at counter over 5 min. Got seated. Tables are all nasty. Sticky stuff menus were greasy, nothing had been cleaned from the night before. Even the carpet felt greasy. Sat at the table about 10 min with no one coming over. Place was dead. I can only imagine what the kitchen was like but we didn't stay to find out.

First I want to say our server Carmen was amazing! She was the ONLY person serving and was running all over the place and held her composure the entire time. She was pleasant every time she approached us. The food was not good. The 6 boneless wings were cold but onion rings were hot. The wings were barely edible and it’s a wing place, so this is not good! Clearly this place is understaffed.