The Chicken Box - Louisville

Soon as I get there the cashier is talking to her friends did acknowledge me walking in the place I waited a few min the girls In the back ask me if I was door dash I said no then she was like get the cashier I said no y'all get her she walks over a few min later with an attitude she took my order the proceeds to talk to friends again for about 10 min then they leave and I never see her again the nice young ladies in the back got my food and apologized. I get home the hot lemon pepper wings was salty and so were my fries..ILL NEVER GO BACK TO THAT PLACE

Food is always spot on, but the service is always awful and I hate that because I want this local business to succeed. We’ve ordered the last two weekends in a row. Last weekend through door dash. Order was completely wrong. Short items, wrong or missing side orders. This weekend we did a pick up order. and when we arrived at the time they said our order would be ready, there was no order at all. Was told they gave it to someone else ? I truly want this business to succeed. I love supporting a small local spot. Even more so because they make the best wings in Louisville….. not sure what to think at this point. I know the owner is very dedicated. But his staff is truly dropping the ball.

Please update your listing on Google. I drove 30 minutes just to see it closed. The wings are very good though.

Always out of something.....wings, cokes, ice, drink carriers. Been waiting 26 minutes for 24 wings and fries. Gets worse everytime I come here. Poor customer service. How you going to run a chicken joint and not have chicken ?? terrible

They always want to give you all hard drums. No flats. Learn how to give chicken evenly