Chili's Grill - Lufkin

Stopped in for dinner on our way through town. We really wanted wings, so I got bone-in and my dinner companion got boneless. My wings were weirdly rubbery and felt uncooked even though there was no pink. Hers were bland and not very good. We ended up eating half just to have something in our bellies. Service was terrible. Never got a drink refill. Had to remind them twice about the ranch dressing we asked for. The table and booth chair were dirty. Just a bad experience.

Wait staff is very nice. Susie our waitress kept our drinks full and everything on point. Even took time to make my 2 year old feel better when he got fussy.Kid-friendliness: Waitress took time to talk with both my kids and let them make their own orders even though the little one is only 2

Bro you know what it is. It’s CHILI’S bro. Go ahead and get the honey chipotle crispers.

Every single time I eat in the bar area the service is terrible. The bar tender is always rude to me and my family every time we go. And the girl In charge of the bar has a NASTY attitude. She rolls her eyes and snatches our ids out of our hands. Food was great but the service was awful. Id suggest siting away from the bar area. The rest of the staff was very friendly. We went 4/3/24 around 4 ??

I don't expect great things from most chain restaurants other than hot food, good service, and a clean environment. Chili's disappointed with their food quality. Nothing tasted fresh, nor was it hot. The restaurant seemed clean and the service was decent, but room temp food is a deal breaker for me.