Perxactly Grill - Maquoketa

Nice little place. Good food vat good prices with good service.

Frustrated, we decided to return to the restaurant. By the time we arrived, the woman had already contacted the owner. The owner showed up with her young son and began yelling at us in front of him, insisting that we had to accept the raw hamburger and would not be getting our money back or a new burger. It was shocking behavior, especially from someone in a management position. Having worked in the restaurant industry for many years, I know this is not how to treat customers. On the bright side, the cook was fantastic. He supported our complaint and even told the owner she was wrong, suggesting she had bigger issues to deal with. He wanted to prepare fresh food for us, but she sent him home instead. Eventually, the police were called, and we managed to get our refund after all. It’s a shame that since Victoria left, the quality of service has declined so drastically. We will not be returning to this restaurant.

We ordered takeout, so we didn't spend much time inside the bar, but it seemed like a lively and enjoyable place. Every staff member we spoke to was extremely friendly and eager to help.

I waited over an hour for my food, and when it finally arrived, it was incorrect. During the wait, they ran out of all the soft drinks we were having. To make matters worse, they blasted country music at such a volume that we had to shout just to hear each other, and that was at 2 PM on a Sunday—not exactly the time for a loud party atmosphere. It felt like everything that could go wrong did go wrong. The service was extremely slow, orders were delayed, and my food was wrong.

The burgers were fantastic, and the service was excellent. We ordered and paid online through their Facebook page, which was perfect since we were just passing through and wanted to have our food ready when we arrived. I highly recommend stopping by; they serve amazing burgers and the service is top-notch. The interior decor is fun, and there are plenty of TVs and electronic dart boards. It’s a great spot to enjoy!