Panera Bread - Marlborough

Good Panera location. They now have curbside pickup (designated parking lot spots for pickup . Only reason I didn't give 5 stars is because occasionally they mess up the order (make sure to check it before leaving and once my rapid pickup order was stolen (someone purposely walked in and took my order that was sitting and waiting for me , so be aware this location has customers who might steal from you. Keep your possessions close if inside. The manager remade my order, though so it was resolved asap. I actually saw the thief walk by me, with my order, as I stood there waiting for it to be remade (I could see the big noticeable receipt, with my name printed big, on the bag, as they walked by. This means they were bold enough to take it, eat it there and then not finish it and walk out with it. And I had alterations to my order so a person who grabbed the wrong thing would have notice and spoken up. They definitely took someone else's order on purpose.

They do a great job here. The bread and bagels are always fresh . The people at the counter seem to be happy and helpful. I like the small computer screens that are there to get to input orders on. They shouldn't be as close as they are to the action registers. Too confusing. If you want to stop by to look at your computer, or just meet with friends They have a great area with booths and tables for that. The pickup your order screen is really helpful to follow your order and see where you are in line. There's never a question of your order status. Just follow the screen and you'll see where you are.

You can’t miss at Panera. The food is great and so is the service. My only complaint is the desserts at the register because I have to buy something every time I go in there…it’s awful I have been going here for years and each food item tastes the same today as it did 5 years ago. Make sure to get one of the smoothies or blended drinks. ENJOY..

I had a Good experience here nothing to make it stand out from other Paneras. Over all it was fairly clean and the wait time was reasonable.

Always very solid service and food. Great location with good staff and nice COVID policies.