Suki: Japanese Hibachi, Ramen Noodles, And Tea House

Been going here since they opened and always loved the Ramen, especially the Suki Ikka Nabi one. Even back when it was a giant two person bowl. Haven’t been here since March. Decided to go last night, immediately the waitress seemed completely off the ball. Took drink orders, never received any. Only left us sitting with four waters. After asking 3 times for a fifth glass for myself, I finally received the tea pot and a glass of cloudy murky water. This took another three attempts to rectify. Constantly giving me back a dirty cup of water with stuff floating around. Eventually had to call over a new waitress. Great, time to take our order. 3 ordered Hibachi and two ordered Ramen. Gave entire order which of course was struggle. Listen I am not for nothing saying this, but if you are a waiter or waitress or work in service industry maybe brush up on English. The lady simply just did not understand how to take an order or anything we’d say. Very frustrating. Around this time we noticed some looks from another nearby table. Me thinking maybe I’m a bit annoyed and my tone has changed. Ten mins or so pass. She comes back with a handwritten note with only our appetizers. We have to now repeat the entire ordering process over again with her. Her not understanding, us pointing to the menu..just unnecessary and aggrevating. Way way too much of a process for a simple menu. Food comes, first appetizers. Then salads, crowding the table. Four salads, only three hibachi dinners ordered. Other two were Ramen. So maybe they all come with salad, of course me with no water also gets no salad. Makes no sense why 4/5 would. But ok. This is when the table next to us all received their full entrees while still having soup and salad. They proceeded to tell us the place about six months ago was bought and new owners and has gone downhill since. If you knew this, why you coming back? No soup is ever brought either for the hibachi dinners. No rice, no fried rice. All dinners at separate intervals too. Ramen comes, mine is missing items and so is the other one. We call her over and tell her, she says ok she will bring them. Nothing ever came. After a few minutes we just ate because we had given up. At the end of the meal we told the other waitress and she offered us free dessert, yeah that never came either. We didn’t care, we just wanted to get the hell out of there. Miserable experience at once a great restaurant. This is not a review regarding the food. That was great still. Just really disappointed how bad the staff was. It was pathetic. Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 4 Service: 1 Atmosphere: 2 Recommended dishes: Ramen Noodles

Small spot but good food Service: Dine in Meal type: Dinner Price per person: $100+ Food: 4 Service: 5 Atmosphere: 4

Amazing food Meal type: Dinner Price per person: $50–100 Food: 5 Service: 5 Atmosphere: 5

Best Ramen in western Nassau hands down, ingredients fresh and prepared with that good ol fashioned japanese love and care Food: 5 Service: 5 Atmosphere: 5

The tea was the best tea we've ever had, no exaggeration. Service: Dine in Meal type: Lunch Price per person: $20–30 Food: 4 Service: 4 Atmosphere: 4