La Madeleine - Metairie

Had the most confusing interaction with the cashier today. Soda machine’s CO2 was broken, so I asked for a water cup. Lady yells at me and refuses to give me a water cup telling me the machine was broken. I told her I only wanted water which was not affected. Manager finally gives me the water cup and allows me to get water. Ordered a green salad with my sandwich; got a Caesar salad instead. When asked if this was a green salad, the person bringing it out insisted it was a green salad not a Caesar salad. The food is fine(if they get it right) but the service is pretty awful. Even the manager seemed unwilling to help. Don’t plan on coming back anytime soon until management wises up and fixes the service problems.

Ok food. Rude lady at counter. Edit: decided to come back and I’m glad I did. The food was really good and I had a new lady that was so sweet and nice with me. I got an avocado toast that was really good with some kind of salad that had dried cranberries on it with walnuts. Will definitely return

The covington location is way better. My Chicken Ceasar sandwich looked nothing like the advertisement. It was supposed go be on a Baggett. It also tasted nothing like Ceasar at all.

I normally order the Chicken Salad Crossisant Sandwich, but today I ordered the Roast Beef and it was delicious. Good quality meat, well seasoned with Provolone cheese. I also bought a bowl of the Chicken Salad. Great customer service.

I was really disappointed that this was a cafeteria style place. Wouldn’t have went if I had known that. My food was ok just not worth the cost, as my eggs were scorched. The staff was some what helpful, but you could tell they was there just to get a check, not really interested in customer service.