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Contribuisci feedbackWhatever you do, you MUST try the spedies chicken! Pasta, salad, whatever. So good. Easy to get to from Crabtree Valley Mall or off 540 off the Creedmoor exit.
We just had an amazing dinner at Serena! The food was perfect. I had the Salmon with the East Harlem Sauce and my husband had the chicken parm. What made the experience perfect was our service from John. He has waited on us twice at the bar now and we couldn't ask for better. He has an amazing memory! Everything quick and great recommendations as far as food. Just wish the bar was open during the week and that John was here every night.
Love the food, have not had bad experience with any staff but some are definitely better than others
My husband and I have been regulars at this location since it opened, but that ended last night. The food is great, so I have no complaints on that topic. Where I take issue is that they are constantly taking my favorites off the menu and the staff turnover is a glaring problem. Clearly there's a leadership/management issue- we've heard on multiple occasions that the owners are very difficult and abrasive to both customers and their staff. The new manager spent his Friday evening walking around in circles- not visiting tables, mind you. Just walking around. The restaurant was very quite for a Friday night, yet the new manager made no effort to come over to introduce himself to us or ask how our meal was-nothing. The restaurant is clearly losing customers as they incrementally limit their menu offerings. Perhaps repairing the pizza over would be a good start to a comeback. Guaranteed they'll close this location before the year is up.
Horrible experience, made reservations on Open Table at 9:15pm just to get to the restaurant exactly five minutes prior to the reservation time where the host and chef informed us that they were closed a half hour earlier than their normal close time of 9:30pm (they are open till 10:00pm on Saturdays according to Google) due to renovations. When I informed them that Open Table showed plenty of open reservation slots all the way until 9:45pm, the chef retorted with, Well, we canceled our Open Table account a few weeks ago. Definitely will never even attempt to eat here again, go to another Italian restaurant.
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