Caffe Ritazza Newcastle Airport

Great service by this team on a busy July Monday morning. A bit of a que and busy seating area. All staff showed willingness to serve quick and were polite and friendly.

Very poor service.. No polite.. They don't even speak to the customer.. Kindly train them. 2:00 Am : Service: Dine in Meal type: Dinner Price per person: £20–30 Food: 3 Service: 1 Atmosphere: 3

Absolutely useless staff two speeds dead slow and stop. We gave up and went next door for carry out. Went back and watched people inthe queue we were previously next too were still there 20min later that's over 30 min total Service: 1 Atmosphere: 1

Lots of staff but are super slow and could not care . Way too slow considering we need to catch flight.

We just had a lovely coffe there waiting on our fly. Place is very friendly and lots of space to sit.The staff is really helpful and friendly.