7-eleven - Mount Eden

I came here to use the ATM and it said the transaction was cancelled so I thought oh it doesn 't work. I went to my car and checked my Venmo account and the says the ATM deposited the money. They took are money for groceries. I ask the man at the counter and he said I don 't control the ATM. . I called the ATM number and the person on the other end said the money transaction would take 5-10 business days.

This location is constantly short staff where customers are standing in line while the employees who are there look at you and continue working in other areas of the store. While this 7/11 should be a convenience IT IS NOT. ATM services are constantly down. Customers would do better driving a couple more blocks to the next gas station(s) who are staffed and running efficiently.

Apple Pay does not work here !!! Second time I come in and they say my card is declined ummmm no get your card reader fixed or say no Apple Pay available thank you !

Wow! I’ve been a paramedic for 23 years. I go to a LOT of stores. Went in to this place at 0900. Clean, well stocked, and friendly people. All the food was ready. All types of coffee. Someone ask “Rocky” for a specific creamer and he went out and bought it on his own to make sure the customer was satisfied. Very nice to see some people who take pride in their work. And the employee wasn’t rocky but I can’t pronounce his name. Great job everyone.

Showed.up at 9:30pm and store is closed. Supposed to be 24 hours. No sign on the door or anything. Employees inside totally ignoring customers trying to open door.