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Contribuisci feedbackWaited 5 minutes to be acknowledged in an empty store. Then they were out of every single topping. Paid $8 for blended strawberries lol. Workers were extremely rude and acted annoyed I was there. Don’t bother going!
As a white customer, I received no greeting upon arrival at the restaurant. I had to tell the black workers my order as they never asked or acknowledged me. When a black customer entered shortly after and was immediately greeted and helped by the workers, I felt that racism was at play. I will not be returning to this establishment and urge others to boycott it as well.
Drink was good but poor attitude to that one employee. She don’t know how to show manners and right customer service.
I ordered the Dragon Fruit Beach bowl. No where on it does it say it contains bananas. It came to us with bananas (pieces) on top and I tasted it and it was blended with banana. The person it was for has a severe banana allergy. From your description: dragon fruit, apple, peanut butter, almond milk topped with chia seeds granola. I added plant protein. Bananas are not even in the REMOVE section.
The smoothie I had was terrible. I usually prefer Planet Smoothie over Smoothie King. I spent $20 on two drinks and they were not made correctly. I asked for less ice than usual, but it was so thick and tasted like straight blended ice. I mentioned to the staff that it had no flavor and was too icy, so they added more water to thin it out. It did not taste like a smoothie at all. I am a frequent customer at this location, but this was the worst experience I have had. I hope that when I speak to management, they will be willing to rectify the situation.