Buchanans Steak Seafood - Niagara Falls

They need to train their staff. It is not a fine dining experience. Server didn't leave us alone to eat. He was literally at our table every 5 minutes. We were trying to have an intimate conversation and he kept interrupting us. He didn't bring us silverware with our coffee/dessert. He kept trying to take unfinished food away. And tried to push alcohol on us even though we said we didn't drink. Food was only ok. A chain restaurant like the keg had better food.

Very disappointed as have been here for breakfast and food and service was great. Salad and calamari arrived at same time. The dinner came before we finished appetizers. My chicken was dry, not much filling. I probably ate half, kept thinking it would get better... We were not served bread then noticed everyone else had bread...when I mentioned to server she said she forgot!!! She offered me another meal but by then I had eaten half and my husband was finished. She also offered us bread which we declined because we were finished by then. Our bill was discounted $12.00 We used to go to Sandstone which has closed and were looking for another good spot....this was not it, won't return for dinner.

We had a great experience dinning at Buchanans. The highlight was our server who took exceptional care of us. He personally ensured our requests for modifications were fulfilled. The food was yummy and we enjoyed everything we ordered, from the beer on tap to start off the meal, to the desserts. It was everything we hoped for on a Sunday night dinner with a kid, who was fully engaged in the activity our server provided, and whose food arrived super quickly anyway, so, thank you kitchen staff! This place is a hidden gem and we look forward to dinning there again someday.Kid-friendliness: Kids get their own menu page with games and crayons but their food arrived very quickly anyway so they prioritized it.

Had a great meal and service was amazing. Great staff, our server Shayla had a fantastic sense of humour and her suggestions were bang on.

There should be more people eating in this restaurant. Our server was attentive and helpful. They offer free bread before your meal. The beet salad was large and very fresh and we were able to substitute goat cheese for cheddar cheese. The pickerel was fresh and tasty. It came with rice, vegetables and spicy relish. The salad was only $12 and the pickerel was $28. Very reasonable for a restaurant in a hotel. Been to this restaurant several times and we will be back. The restaurant did not charge a special tax/fee unlike other restaurants in Niagara Falls.