Subway - North Decatur

Horrible customer service at this location. Workers are extremely nasty and verbally attack customers, and they love to do so in front of other customers to try to make it look like they aren't the problem. It's likely why you haven't seen any reviews on here in years last ones were between 2017 2019.A lot of people won't say ANYTHING, they'll just not come back. Well, this disgusting location just got their wish with me (too). In fact, me and a guest were even told by the nasty manager to go to another location. I'm never going back not because it was told to me, but because of this man's nasty attitude and his wingman.They also like to give you what THEY want you to have and go nuts when you tell them what you want. I happily gave this location a break before. This time, I'm NEVER going back to have insane people prepare food for me. If I could give this location 0 stars, I would. Good riddance!

I had been here to get some subway drove all the way 30 min to reach here before time. It is suppose to close at 9 pm I reached at 8:48 pm and saw they closing the store before time and when I asked the lady that they were suppose to close the store at 9 she replies saying we are suppose to close 10 min before 9 and just walks away, an employee at Walmart told that they just close anytime according to their convenience all the time. I haven’t heard or seen a rule posted saying subways are suppose to close 10 min before closing time. Very unprofessional and wrong attitude to do business. I would say don’t go there but even if you do make sure to call and ask what time they want to close rather than wasting your time.

As mentioned in many numerous reviews before I hate to leave a negative review. Many times I will give a restaurant a second chance before leaving a review. Unfortunately this particular visit calls for an upfront negative review. The first thing that should be noted is the overwhelming smell of mildew or mold near the drink machines. One peek into the drainage grates and around the dispenser area and you can automatically see where they have not been cleaned for several days. Against my better judgment I still approach the counter to order something to eat because I'd not yet eaten all day and was feeling lightheaded. At other Subway restaurants I usually just order a serving of tuna on the side which is usually no more than $3. However this particular location I was told that I needed to pay the price for an entire footlong sandwich or salad. I opted for the salad because my diet does not allow for bread. For $7 I received two half a scoops of tuna, wilted and browning spinach, as well as sour and dried cucumber. Although my combo came with a drink after a closer review of the beverage center I decided to ask for a bottled water instead. This very well may have been another situation of me giving them a second try unfortunately it was the nonchalant attitude of both the cashier and the manager when I made them aware of the mildew near the drink machine that forces me to leave this review today.

SHE ARGUED ABOUT GLOVES AND THEN TRIED TO FEED US MOLDY FOOD. NO APPOOLGIES, ONLY ATTITUDE.We noticed the mozerella was off color and yellowish at first, and she kept turning it away from us. Then we caught a glimpse of the green mold. We then demanded she take it out, and had to argue again to get her to expose this to us.SHE KNEW AND WAS READY TO FEED US THIS POISON. THIS LOCATION MAY KILL SOMEONE.

I ordered from there and they just took money and we called down there and they just took are money so we had to reorder from there and we didn’t get are 20 back