Bojangles - Oak Ridge

Wokan in drive thru and woman workin front counter was very rude all sue to them gettin my order wrong. I ordered a steak biscuit combo with a side of gravy just for them to treat me like i was lying asking for my receipt and everything. Even after showing my receipt they still wanted to be rude and hassle me til a black gentleman names teso i believe spoke up and told em i was right. Because of him n his acceptance of them failing to do right i gave him 10dollars. After this cosit i wint be back

The customer service was top notch. The drive thru attendant was absolutely wonderful and we enjoyed our food. I wish I knew his name but he was fantastic.

Opened almost 10 minutes late with line backed up to the turnpike. No excuse given and still waiting for food. Don’t open at 4 am if you can’t open on time. Food was just ok.

Awful service from miserable peopleKid-friendliness: Not kid friendly at all

Unfortunately I received cold fries, dry chicken and pood service. When I came back to get a refund (which I did receive) the initial employee who greeted me apologized and offered to remake the food which was fantastic customer service however, the tone completely changed once her manager Kelly came to the register. She decided to lie to me and say they made all the food fresh and said would check the temp on the fryers with a very passive agressive tone. As I was walking out she yelled at me to have a nice day and come back which I replied after this experience I probably will not be and for some reason she thought I wouldn 't hear her say ,as I walked out the door, good we don 't want customers like you anyways. As I turned around she scampered into the back and her employee tried to cover for her and would not provide me any contact information for the general manger or a franchise owner stating she was a minor and did not want to be involved in anything. I understand being understaffed but it is no excuse for being rude when you made a mistake. Will not be back.