Dunkin' - Oakbrook Terrace

Drive through order, drinks were well made and greeted with a smile. Good service

I would give it -10 stars if that were possible. In Town on business, first time I went there they refused to make my drink with cream, they told me a macchiato was made with milk, and I wanted to substitute cream, and they said no that?s not how they makeit. She literally refused to make my drink like I wanted it. I went later that afternoon, 245. Sat in line for seven minutes,they told me they would take my order in a minute, I sat there another three minutes, then they came back on the speaker andtold me they had closed. It was 250. Nobody closes at 2:50. They once again refused to make my drink. Tried again the next daygot regular coffee. It was burnt. Tried again today, the coffee is OK, although the cup is only 3/4 of the way full, and Iordered hashbrowns. I literally got 4 ????????. Four little hashbrowns. They need to shut this building down, and fire everybodyin it. Do better Dunkin, seriously do better. I would suggest everyone go to the York plaza Dunkin? Donuts, which is only 1 mileaway, or the one of the many Starbucks that are close by. But I would definitely avoid this place.

The cashier will literally show you attitude if you ask them to redo the order because it?s not the way you asked for. She will also look into your car if your face timing someone. Extremely Nosy and extremely rude. Makes you not want to come back to thislocation

Never got my hashbrowns with my order and I waiting for almost 15 minutes. Every other car around me got there order in a timely fashion. Not coming here again

Wow... the oak Brook DD drive thru lady is super!!! She showed excellent customer support skills. She was so friendly, welcoming and energetic. She made me eat again. She also practiced large COVID-19 labels. I wish I got her name. She rocks!!! Go Oak Brook DD!!!