Potbelly - Orland Park

Went in grabbing what I thought was a quick and simple lunch two pick your pairs soup and salad and sandwich and salad my salads were just toppings and a few random pieces lettuce. Was told that whatever lettuce I got was what was on the truck. I was however offered they be remade but I was already two far for that... Just wanted to have lunch today is all... Why not make them correctly the first time confused ?

I usually order out but it's always hot and yummy and the people working there are friendly and quick.

Has become one of my favorite sub places! Why have i not tried this place sooner! My Only wish Is if they had a relish or spread for the cold cuts. Love that they have warmed option.

Ordered online here on 4/24/23 for delivery to my job. I ordered a grilled cheese. Paid for extra meet with instructions to add ham. Tell me why I get a chicken and ham sandwich no cheese at all. I called that day and asked if they could deliver what I ordered as I was starving and was told no. Told I would receive a refund for 29.71 and 8 days later still nothing. I gave them the opportunity to make it right and now I'm hunting down people for my money with still no resolution after I called yet again today.

I waited 25 minutes at noon 4/7 for a delivery order I was picking up. The girl behind the counter seemed incapable of handling a large order.