Subway - Ottawa

Very well prepared and good food Vegetarian options: Introduced new vege options Dietary restrictions: Many options available to choose from Kid-friendliness: Great food and helpful staff Service: Take out Meal type: Dinner Price per person: CA$10–20 Food: 5 Service: 5 Atmosphere: 5

Staff gets all weird when you ask for extras. They dont want to add it.

I went in for lunch today at approx. 12:30-12:45 pm today. Most of their staff from previous visits are nice and helpful. However, today was the worst Subway experience ever. I went in to order a foot long Italian BMT on Italian herbs and cheese bread. When it got to the toppings, there was a female Indian lady that was serving me. I noticed there was a difference in tomatoes in the tomato plastic tray because 1 row of tomatoes had the white core colour which I personally find has a hard chewing taste. So with that being noticed I politely asked if I could specifically not get those tomatoes with the white colour core and get the tomatoes in the middle row that did not have it. I was met with the most rude an abrupt response of NO I was taken back and questioned what do you mean? why? Supposedly the female Indian lady that was serving me was the manager because her employee also stepped in and they both claimed that all the tomatoes there are the same Which was clearly incorrect and he couldn 't do anything because he said She 's my boss . She went on say If these are bad tomatoes then the other customers will say it 's bad I 'm sure there 's other customers who don 't mind and like eating the white core of tomatoes so her statement was invalid. I told them I 'm not trying to argue but the damage had been done because her of her tone and rudeness. Mind you there were 6-8 other customers behind me in line who could also hear the conversation. I was so embarrassed I went on to say I don 't want the sub anymore and walked out. I ended up going to another Subway restaurant at 240 Sparks St. Unit C140, Ottawa, ON K1P 6Z9. The workers were so much more nicer and I told them what happened and they said if it 's the customer 's preference they will accommodate and help. Unfortunately this wasn 't the case at this 106 Bank St, Ottawa, ON K1P 5N4 location. I 'm so upset. I am never going back to this location. Service: 1

I requested additional spinach and was told that I could only have 6 leaves per 6 inch sub. This location is very stingy, I would recommend going to the Subway further up the road. Food: 3 Service: 1 Atmosphere: 1

Busy location staffed with one worker. Only two types of bread available. Service: Take out Meal type: Lunch Food: 4 Service: 5 Atmosphere: 4