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Contribuisci feedbackJust picked up my order. Made sandwiches in wrong size. The Bobbi was just bread, cranberry, stuffing, and literally a sprinkle of turkey. What a waste of gas and money.
Let me start by saying that I never had high expectations for a chain sandwich shop. I made the mistake of ordering 2 large subs through Uber eats today and it was a complete failure. One sandwich was missing slaw and sauce and was cut oddly. The other sandwich was again cut oddly and didn?t follow instructions in the app, and the sodas were incorrect. One regular one diet. When I ordered I hit ?quantity 2? how can you get that wrong? I called the store to explain and the manager -KEO had no experience handling customers or wasn?t willing to compromise or help. He asked me to send pictures of the subs to his employees phone. He also asked me to bring the sandwiches in. My favorite part of the conversation with KEO was (I hope the district manager and GM are reading this) him saying that he?s tired of getting calls from dissatisfied customers reporting incorrect orders all day. I?m seriously at a loss here. To top this off the 2 sandwiches, chips, and drinks, plus a tip for the driver was over $80. That?s my fault again for ordering through Uber eats, however I would think that Capriotti?s management would want to correct the issue with someone WILLING to spend close to $100 on food. Big mistakes made by me and the store here.
Wish I had taken a picture of my beautiful and very tasty, homemade Turkey sub. The staff was super friendly and worked with a sense of urgency in making my sub. The price with my coupon was okay and the quality of the sub exceeded the other local commercial sub shoppes by far. Definitely will stop here again.
I love going to capriotti's inside the nugget. I especially like it on Sundays, Sunday night, Monday nights, and Thursdays during football season. I love getting a nice sandwich, a drink, and then sitting in the sports bar watching the games. Great place to do that!
Worst experience ever.... we tried to order hot food 30 minutes before closing and they told us no. I asked for corporate phone number and was refused. The person in charge wanted my number for the district manager but wouldn't give me the phone to talk to the supposed dm. Instead I was told to leave and they were closed before store hours. I understand after covid help is hard to find but if you can't cover a shift go ahead and shut down the establishment.