Krispy Kreme - Palmetto Bay

I visited this location and saw that they had a great price listed on donut holes. When I ordered them, they wanted to charge me more than double what was posted on the sign. They refused to honor the price, claiming they could only charge what the cash register says. I drove around the drive-through again to take a photo of the price on the board, and shortly after, a woman came out and covered the price with paper and tape. She said the sign was very old and said that they would have given me the holes at the posted price if I had ordered them. I told her I did order them, and she said I couldn't have because no one mentioned it to her. My question is, why then is she outside in the pouring rain, taping over the price of the holes? I'm glad I took the photo before she covered it up.

The staff is short and unskilled. They bark at customers with no kindness. But, their doughnuts are very good. All they had was plain original glazed (bummer)at 8:00 PM. Open until 10:00.

If I could give them a zero, I would. Very disrespectful not even working, just talking at 1:55 pm. Said they didn?t have strawberry filled when there was a tray full. Every time I attempt to buy donuts at this location it?s always a problem. It was my understanding that donuts were freshly made there, but I guess I was wrong. Now I see why Dunkin? Donuts are surpassing Krispy. Very disappointed!!!!!

The good: Staff was polite and welcoming. Store was clean. Donuts of all kinds to choose from. The bad: Placed a large order and it was not ready. They actually didn't even know about the online order. It was paid and the day before a confirmation call for the order was made which they confirmed. Overall: We noticed there were schools, hospital and business workers picking up orders for their organization in large amounts. None of the orders were ready and the employees had little to no knowledge of the order even though we all came with confirmation printouts. The staff did go right to work to start fulfilling the orders at the cost of having to wait more than we would have liked. We will still stop by for a donut or two but not sure if they are equipped for large orders online.

These donuts tasted horrible the bottom was hard and the donuts were super hot you can tell that they just put it in the microwave not fresh at all. So disappointed I always come here and never have an issue I guess it?s the new employees imagine being pregnant craving for donuts and you get these leftover rocks. ?