Popeyes Louisiana Kitchen

So I did the mobile order from the app.. Get to the restaurant and staff was completely rude.. Get home only to find old food.. chicken sandwich completely dried out.. bread was hard and disgusting.. I called and spoke to the manager.. Who said her name was T.. She was also absolutely rude on the phone.. This location Needs better employees.. the whole staff needs training.

Full disclosure: Every time we go here (which is not often) they suck. They're rude, always out of stuff, have horrible sweet tea, and are always missing things in our order. But today, a guy named Troy (a manager from another store) took our order with the best energy, and had our order looking, and tasting awesome. Ultimately this 5 stars is for Troy, and only Troy. Thank you so much for making this experience great.

The biscuit was hard and dry! I asked the cashier is there any lighter or soft biscuits She said no. Then the Chicken wasn't breaded as it should've been it turned my stomach once I saw a piece of hair cooked in the crust that's why it's very important to wear hair nets/ beard nets for the guys , wash hands and use gloves in food service The only way to stay consistent in a good way is to focus on following the standardized recipe which prevents overcooked or undercooked products with the same presentation each time. I was satisfied with the beans and rice.

Richard(Manager)was awesome !!! Super friendly and welcoming!!!Helped us with managing our large order so that we go everything we wanted, and a little extra, for the best price. We didn?t have to wait long for it?He even brought it out to the car for us?Thank you Richard for making our experience in your store a Great one?We left with smiles on our faces and in our hearts because of you ?????????????????God Bless you?God Bless your store????????????????

Was 5 stars last Sunday but today after waiting for my popcorn shrimp, I find that my sides are half full for the 5 piece.. like how can two dine when we have one full serving of sides all together..? smh