Empire Pizza - Pittsfield

I specifically asked myself about no egg on my salat and when I got it, it had eggs. I called and he told me to pick it up. I demanded a new one, because I am allergic. he was very rude. the salat looked like he was thrown together. mcdonald's south-west sald looked better than that. Below is a response from the owner, this is a picture of the replacement salad that I paid a lot of money for. it still looked terrible. When I called both paintings, he was rude and arrogant. as I want, it was as described. grilled chicken. not cold cuts thrown on salad and a dose mais open and throw. plus thanks for the salat dressing. you didn't care about anything. when the person called me back, we tried to tell him the problem and he said we were closed, I don't know what to tell you and talk down the phone. excellent customer service. is their idiocracy justified. that's your whole story. the next day we ask for the money back and he calls bullen and gets no vault order. he should just give back the money that is a scandal

Rude, unpleasant, disrespectful, discourteous, seemingly intentionally obtuse and unhelpful waitress/order taker. When I went to pick up my order she wasn't paying attention since she was having a personal conversation with someone in her earbud. I asked to speak to the manager and was told they were not present. Then after saying how they're going to lose a good customer she claimed it wouldn't be the first time that happened to the current management. Food is decent just was very turned off being treated that way after being a consistent customer.

I love the way they calmly change my delivery address every time I put it in wrong for online orders. Great service

I specifically asked for no egg on my salad and when I had gotten it it had eggs. I called immediately and he told me to pick it off. I demanded a new one asI am allergic. He was very rude. The salad looked like it was thrown together. McDonald's southwest sald looked better than this . Below is a response from the owner this is a picture of the replacement salad the I paid alot of money for. It still looked terrible. When I called both times he was rude and arrogant. The way I want it was the way it was described. Grilled chicken . Not thrown cold cuts on lettuce and open a can of corn and throw it on. Plus thank you for the salad dressing. That's right there wasn't any.You took care of nothing. When the person called me back we tried to tell him the problem and he said we are closed I don't know what to tell you and slams the phone down.Excellent customer service. Is your idiocracy justified. There that is your whole story. Next day we ask for the money back and he calls cops and gets a no Trespass order lol. He should have just given back the money what a disgrace

Absolutely horrible. I will never order from them again. The driver showed up and didn't give me the main course so my wife called them back. Then the driver called and argued that he had given us everything. Then I called back myself and told the lady that he called and argued with my wife. Then he called back still arguing that we had the food and was coming back to check. As I walked outside I looked down the street to see my food all over the ground so I started to call back as he was driving down the street. He saw it then saw me and sped off. I called them a fourth time and they then agreed to remake my food after arguing with me about a 15 dollar meal. My food finally came at 7pm. Absolutely horrible service. Never again never. Call me a lier just to find out that you left it on your car and drive away.