Poulet Rouge Centre Les Rivières

I often come to the Trois-Rivières branch, I have always received excellent service.But this week particularly by the manager, she was attentive to my 2 children by offering to put the spicy sauces in a separate bowl.And the cashier had forgotten to put my extra toppings (the manager heard me say it) and she handled the situation without reprimanding the cashier. :)Beautiful atmosphere and the employees are super nice!!

Excellent food but crime that the cooking of the chicken takes a long time....

I am a customer and an occasional delivery person and today I had a delivery around 6:30 p.m., I arrived at the remainder. There was a girl available and two boys busy with the task. Once in front of the counter, I receive no greeting or look from her, I ask her if it is possible for her to give me the order. She asks me to confirm the order and asks me to show her my cell phone. Subsequently, she replied “I don’t give a damn, I’m doing my job” (very disrespectful to address anyone like this when I’m being courteous). What kind of customer service does she advocate when she is the image of a company? I will therefore no longer be a customer and will no longer deliver for this restaurant: I do not encourage this type of arrogant behavior.

The bowls are delicious: the chicken is cooked to perfection, the vegetables are fresh, and the portions are generous.Only negative comment: If you see a line of 10 people, expect to wait at least 35-40 minutes before receiving your plate. UberEats orders are their priorities. It's a shame, because that's the reason why I won't go back there again...

Perfect to bring. Too bad there is no branch outside the shopping center.Wheelchair accessibility: It's in a mall. There are reserved parking spaces and no steps to access the restaurant.