Dunkin' - Poland

Service was slow. Went there at 610 pm asked if they had frozen coffees they said yes I ordered one went to the window for them to say they turned the machine off because they close in 45 min. It was a 95 degree day.

This afternoon I went into the Dunkin' donuts at 1385 main Street and ordered a macchiato I had $946 points on my app which I use 900 of them which I thought covered my macchiato come to find out after my points had been deducted that it did not cover mybeverage and the team member I refuse to give me my drink unless I paid cash for it after my points were already gone so I hadto suggest ordering a latte instead of a macchiato because that's what the points were for this is just ridiculous. I was alsotold that I was not able to get my points back and that I had to pay for the beverage or that was it. I go to this Dunkin'donuts every single day and spend my money there needless to say I was not satisfied with this service.

Absolutely above and beyond service from Mercedes and the morning crew. I ordered a Bacon Egg and Cheese sandwich on a plain glazed donut and it was a struggle at first to find the way to ring it in but they made it happen, with a smile on their face,and laughter from all of us. This is exactly everything I?ve ever expected from customer service and then some. A huge thank youto Mercedes and the morning crew of this store

The workers are beyond helpful here. They were so nice to the people I support. They were patient. They all deserve raises.

Very slow service. Ordered online and used the drive through. Still waited for 20 min. Wanted to drive off because I would be late for work and I was not expecting to wait that long. But since I payed for my order online I had no choice. Seemed there wasa single person taking orders and handing them out in the dive through and a single person making orders but and 4 others justwatching the others work. Not sure why it takes so long in the morning when there seems to be plenty of staff. At least my orderwas correct.