Mcdonald's - Poole

Like other reviews, the food we ordered from the McDonalds app (via Uber Eats) was cold and we didn’t get the dips we ordered. The online support fobs you of with an 0800 number which refused a refund or amendment to the order. Will never use again, do yourself a favour and choose a better delivery service and take away restaurant, there are so many out there.

Ordered through uber eats absolutely disgusting stone cold, called up refused refund as done through uber eats gave us number to call, number no longer

Saw Ethan today about midday to pre order 30+ hamburgers fries for about 3.45pm so when I came back to pay and collect, they were already being prepared and even so I added 4 due to latecomers at my disabled Stepdaughter's 50th Birthday party, they were done very quickly and still hot when I arrived at the place in Winton. All were enjoyed by the party comers (Learning Disabled) so it all made for a great day, thank you Ethan and the crew. Paul

Ordered breakfast on the app at 10:45am, arrived at the restaurant at 11:00am to pick up. The male manager was very rude and just said it’s past breakfast so we can’t do it. No apology for inconvenience, no alternative offered and was really blunt. Please teach this manager some customer service skills or get him to work somewhere without customers.

We went through the drive through today, was told to park up as the food wasn't quite ready, a lovely lady Janet delivered the food to the car. She was polite and lovely, give us a minute or two to check the food was correct told us to have a lovely day. This is the kind of service that I love. She was thoughtful, considerate and wasn't in a rush. Thank you Janet! McDonald's she's a keeper. (Janet if you see this l'm the lady in the insignia who asked your name) THANK YOU!