McDonald's - Portage la Prairie

Portage la prairie mcdonlds waited for over 20 minutes and the grand big mac was cold and dry. next time the family goes to a

I only order a meal from the drive thru for the first time and it was the bad experience ever. I drive to the window that I paid and I started to wait almost 3min and other cars behind me, I witting and the girl. who was in the window, she said nothing to me at all, and when I ask her how long that food was ready to be when she told me that was eating in another window! I don't know why she didn't say anything before and she stays with help or looking for anything. so disappointed about what happened.

When I commanded that I spoke to the ride in French and first the very polite man answered with me only someone who speaks French, the man went and got Josiah Hofman from the kitchen (he could speak very... fluent) Josiah was very polite and took my order with ease.

My husband and I ordered today atound 5pm ish for a meal drive thru, we asked for an additional ketchup and she threw away until I didn't catch it. She never asks for apology or what or she didn't say anything. It happened... twice already with us in the ride thru also the same place. we didn't complain first and we gave them chances, but they never changed. I hope that management will take the measures of this inflicted staff.

The food and service were okay but we noticed that they did not clean the tables when people left. We commented to one of the workers. He started to come back with cleaning supplies then other workers called him to run food out to cars...in the mobile area. He never did come back to clean our table. As we were sitting there, other people left their tables and we never saw a table cleaned. During these times of Covid, it is even more important to be doing extra cleaning. It was not like they were short staffed. There were a lot of workers during the time we were there.