Round Table Pizza - Portland

Lunch there was awesome all you eat pizza and salad bar and it was delicious

Update 7/27/21 The actual manager reached out to me to apologize and rectify the issue. She replaced the pizza and the pizza that I received is exactly what I usually get and expect from Round table. A delicious pizza with toppings to the edges. Thank you so much. I 've included a picture of the pizza you sent me as well as the one that received the complaint. You be the judge. update: I order a pizza from this establishment at least once a week. It is always the same pizza, Extra large italian garlic supreme with extra cheese. I received pizza this evening that was made poorly. I call the store and asked for a manager. I did not get a name, but the 'manager ' go on the phone and the first thing he said was, 'OK, first of all, I 'm not going to believe you because I made that pizza myself. ' Again, I order a pizza from here at least once a week, sometimes more. This pizza, as you will see in the pictures, is NOT what I usually receive. Apparently the Monday night manager 's ego is too big to admit a poorly made pizza. He continued to argue that I couldn 't possibly be right at which point I said, 'Bro, I order a f**king pizza from this location at least once a week, this is not what I usually get '. At this point he told me not to call this location anymore. This 'Manager ' is not doing you any favors for customer service, quality of service, nor the quality of the pizza 'personally being made by him '. I will discontinue service here until this order is rectified. Order receipt and picture of pizza are attached.

The crispy pepperoni and bacon were fantastic! I'm definitely coming back!

Typically, I just order takeout pizza from here because it's fantastic. However, my friend convinced me to try the all-you-can-eat deal in the afternoon, so we went in and paid for it. To my surprise, there was nothing available—no salad, no pizza, nothing. I started to feel worried, and as I began to voice my concerns to my friend, I looked over my shoulder and saw everything set out: three different types of pizza, a huge salad bar, and garlic twists—all for just $7.49. The all-you-can-eat option was a great deal with no fuss. Round Table hits it out of the park again—100%!

Update!!! I decided to order from them again when I was extremely hungry after a rough morning, and my 5-year-old was with me. I really needed the pizza to arrive. It appears they use DoorDash, and there have been issues with drivers taking some orders. When I called to inquire about our missing food, the staff member I spoke with was very optimistic about the driver showing up. However, it ended up taking about two and a half hours before we finally received our pizza. On the bright side, the manager handled the situation exceptionally well. He was very understanding, reached out to DoorDash to file a complaint, and even covered the cost of our pizza. His genuine concern and proactive response really turned the situation around. Thank you so much to the manager who helped me that day—you know who you are! Excellent customer service!