Dunkin' - Providence

The white male worker was punching the computer, didn’t let me finish ordering, made my friends drink wrong, punched the table and was mumbling every sentence. Been here before and never had a problem until him. He needs to be fired or have an attitude check cause that’s just a no for me.

I went on Sunday February 11, the 3 employee the was rude, and served what they wanted, not what you asked, I asked for a hot capuchino, the girl gave me a ice tea, then again I said I didn't want any ice drink I can't have ice drink, she wanted to gave me again ice capuchino, so finally another worker's taking the order, this one just gave me a could milk, what's wrong with the dunking employee? They was acting like they was forced to work for nothing.

I know it’s a dunkin in a mall, but this is just awful. The two workers weren’t even wearing uniforms and were just talking to each other and I had to wait 5 minutes before they realized I was standing there. I asked for a food item and they said they weren’t sure if they had it so they went to check. 10 minutes later they come back and say they didn’t so I had to order something else. Also the lady making coffee looked and acted like she was high on crack because she was literally sleeping while standing. So gross and unsettling.

I was there at 5:30pm on Sunday, they should close at 6pm, but they said we don't have any hot coffee and we are not making any coffee for anyone, we serve only iced coffee... the stuff was very rude, especially the old lady she was not professional nor nice. They should hire new stuff!

Amanda was so friendly and helpful this morning! All while running the show all by herself!! She was a rock star.