Tim Hortons - Redwater

Disappointed that I always have to remake my sandwich when I get home. Do you really not have time to fold your sandwich meat?! Stop letting drive times be more important than the quality of food you serve and your costumers, this is ridiculous!

Busy store due to hospital location. Staff works hard and they are friendly.

Consistently good experience from the food and drink served.Coffee was made to exact specifications.The food was freshly cooked, hot, and put together nicely.The staff were friendly and the environment was clean and bright.Vegetarian options: Vegetarian options are available for both food and drink choicesKid-friendliness: Like all Tim's, there are options for children.Parking: Plenty of parking, no struggle to get a spot

Most rude staff I’ve experienced from every province I’ve been to. Correct your staff. It isn’t hard for them to acknowledge customers. Absolutely disgusting. Haven’t heard one good thing before I came to this Tims and they were all right. Step it up have a customer service day I’ve managed several Tim Hortons. Two times I’ve been through now and not one time they say hi or bye or thank you or anything they just toss your stuff at you. Horrible. Definitely worth driving else where. Better service with a smile.

This Tim Hortons location is always chaotic and disorganized. The staff are constantly rushing around and seem unprofessional, even when it is not busy. They often ask customers to pull forward and wait for their order, even when there is no one behind them in the drive-thru. This can result in long wait times and cold or incorrect food. The staff also don't give customers a chance to set their drink down before handing them their food. Unfortunately, I have had this experience multiple times at this location.