Bilad And Bakery - Richardson

Very bad service. I know the place well with its good food. However, this time I am very upset with the service. All tables were full and I had to wait for 30 minutes and when a table was free, they told me it is reserved by phone. If I knew this from beginning I would have left because this mean at least 1 hour of waiting based on the usual slow service and small number of tables in the restaurant. They need to respect the customers and improve their waiting system. Don't go in weekend or you will wait for so long time.

I did dine in and take out I always had good customer service the employees are great and well behave so overall good place to be with friends and family.

The falafel is perfectly crispy on the outside and tender on the inside, providing a delightful texture with every bite. ?? The bread used is incredibly fresh, adding to the overall quality and taste of the sandwich. Moreover, the service at Bilad is outstanding, with friendly and attentive staff who ensure a pleasant visit. For those seeking a taste of home or a truly authentic Middle Eastern meal, Bilad Restaurant and Bakery is a must-visit.

This is the best Iraqi food I’ve ever had. It never fails, I recommend the mixed shawarma platter. Everything I’ve tried here is excellent

Food is great but they need better training how to take care of their customers