Firehouse Subs Celanese Road

Karen was an absolute heart that I placed and received my eating in less than 5 minutes

Very clean, subs prepared correctly in a timely manner. The Italian sub is delicious...to the point where I can't order anything else!

Called in an order for New York Steamers and when my husband brought them home, instead of thinly sliced the pastrami was as thick and tough as an old door mat. The sandwiches were completely inedible. Will never get food from this location again.We have gotten awesome steamers once before at the Tega Cay Highway 160 location and it was such a disappointment to bite into sandwiches that were so awful. I’m not sure I could ever even order another one at any other location. Yuck.

I ordered paid for my food on online. When I got to the store on it was closed. When I called the number on the confirmation email and online it was someone’s personal cell number. No one would give me my $12 refund. I had to go across town to another firehouse sub to pay for another sub. Firehouse that is stealing definitely bad business to promote the fire fighters!!!

I've come here twice on the weekends each time there has been a crowd of people waiting for an hour for their food, myself included. This never happens at every other location I go to, since this one is particularly busy, i suggest hiring more workers in order to keep it running properly no more bad reviews to keep coming. In fact I'm waiting in the store right now have heard multiple complaints from multiple customers saying they've waited more than an hour. Even when you order on the app the time it takes to get ready is still an hour plus. Not to mention they got all of our orders wrong didn't follow instructions at all. Won't be coming here again.