Chili's Grill - Rockford

The waitress was very nice! but we sat in a not so hot position because they were busy. it was a bit of room invading and we didn't want to stay long. in any case, I should have pulled carry out!

The food was great the service was excellent the restaurant was very clean

Platz was not clean, eating was good, waiter could have been a little attentive or friendly.

Parking was plentiful and free. the restaurant was not the cleanest facility it had on the floor under several tables. the service was in order, nothing outstanding. we waited to be waited for, but then the food came and drink quite quickly, but if we wanted another drink, we had to track the server to order it. it seemed to be a lot of server that it only appeared, our were not really attentive. the food was served hot and fresh, the steak did not look really attractive, but it tasted good. the burger was cooked properly, but the beats were quite economical. if they don't have a good license for the chips and salsa, they might want to settle the price.

Yes, I know there 's a labor shortage. But the parking lot was 1/2 empty at 6pm there were no other cars waiting for carry out. If you don 't have enough help, close your doors. The person who took my phone order was hard to understand and acted like she was doing me a big favor. The chicken crispers were soggy. The texture was rubbery. The shape was odd. I didn 't eat the last 2 pieces. And I didn 't get the fries that were supposed to come with it, and didn 't feel like returning in the rain while the rest of the food got cold. How hard is it to get an order consisting of an entree 2 sides correct? There are 10,000 other restaurants in the area. I wish I could give this one zero stars. Heading downstairs to the hotel pantry because I 'm still hungry