Tim Hortons - Rocky View County

Come on! I?m positive whoever took this out of the toaster new it was burnt black!!! What is wrong with Tim Hortons now? The customer service is terrible. They practically throw your stuff out the window before you get there and there is no manners! Good morning, thank you, nothing like that! At least McDonald?s still greets you and says have a nice day, they aren?t so rushed to get you out. All it takes is 1 second to smile and be nice! I?m not going to Tim Hortons anymore! It?s so RUDE

Ordered a regular coffee one time. Came at a rather busy time so I understand the delays but when I tasted the coffee, it was not the regular coffee I know Tim Hortons are known for. Maybe i got a bad batch or the tail end of a brew but something was off, definitely

One of the worst locations in YYC. Multiple people trying to jump in on mic while taking orders. No coordination, no communication and just ruining the drive thru experience. Train your staff better.

We dined in. There were more flies inside than outside. We had wraps the sauce in one of the wraps was leaking out, making it difficult to grasp the wrap. I was not impressed with the quality of the wraps all together. The restaurant needs a good cleaning, there is so much crumbs and paper, straw coverings all along the window ledge, you can see all the stuff from outside. I will not done inside again. Perhaps not even drive through.

This Tim Horton?s location must have no customer service training, never mind basic sanitary standards. My coffee cup was handed to me with a sticky syrup on its surface, with no cup sleeve, even though it was piping hot. They didn't provide me with napkins even though I ordered a glazed donut. When I asked for napkins, I got the stink eye and asked why I needed a napkin. I then asked, ?where is my receipt; it should be in my bag.? Her response was, ?nobody wants receipts; why do you?? I wish I were a CRA agent at that very moment. I will NEVER return to this location, and I will never order coffee and food from this location for my business site near there.