Dunkin' - Round Lake Beach

The guy at the window is awesome. He goes over and above.

This dunkin is the worst. The promos they offer, they do not honor. You're simply told there's nothing we can do for you. Take it or leave it..like what???

I go to DnD everyday for coffee, this one is better than the 83/monaville

The pumpkin spice iced latte was delicious ? and the Boston creme donuts ?

When I first arrived no one was there to take my order and all the employees were standing around doing nothing except for the ones in the drive thru. When I finally stared ordering I was talking with them in english and the employee with a name Rachel made a face and tell me what do you want? Que quiere? I repeated myself many times and she was giving me an attitude with poor body language and talking to me an spanish which is ok, but she was trying to make me to translate every single word in spanish and saying that she doesn 't understand me. I relly dont know what was the pourpose of them to make me to speak spanish when they are able to speak English. When my order was finally ready they did my coffee wrong and they give me a really bad attitude when I told them that it wasn 't what I ordered and in that moment all employees gathered toguether and they staring at me while they were speaking spanish. This was the worse experience I ever have. One of the things that I will never understand is why people assume that because you are hispanic you need to speak spanish all the time, they need to understand that even if spanish is your first language there are some pleople that don 't know how to translate every English word to spanish.