Fogo de Chao Brazilian Steakhouse - San Diego

Had an OpenTable reservation last night for 7:45. There was a baseball game downtown and parking was difficult. We called the restaurant and let them know we'd be about 10 minutes late. They took our name, said not problem and that they honor reservations for 30 minutes but that he'd make a note. We were less 10 minutes late and the hostess was rude, told us our reservation was not good and the person should not have told us differently on the telephone. She then told us we would have an hour and a half wait. We left it was a sh% show and from the rude hostess to the manager ignoring the growing group of unseated reservations, I'm sure we would not have experienced any better service had I stayed. I wish we could give no star reviews! Horrible experience. If you do go, good luck with that crew.

I love this place, every time I come it’s always a magical experience, 100% recommended for good food lovers

Our reservation on a Sunday night was for 6:00 pm. We arrived on time as a party of 2. We didn’t get sat until 6:45. Multiple parties of various sizes who arrived after us were seated first. On one occasion they began taking us to our table and said never mind and made us wait longer. The service at the table was poor as well. Our drinks were left empty. The meat service was absolutely the worst. We were constantly skipped over while they catered to larger tables. We finally had to complain to our waiter and tell him it’s the worst service we ever had. It was 1 hour and 45 minutes in and we had been brought 2 bite size pieces of meat. After complaining the service did get better. Unfortunately this had to be the second time in my life I had to leave without tipping. I expected more from a $186 dinner for 2. Had we received the service we got after complaining through the whole meal we had left a great tip. Unfortunately they had already made us feel like second class citizens. Other Brazilian restaurants tend to blow me away with great service. This was for a business meal and left bad taste in the mouth of me and my client.

I was very, very disappointed with FOGO DE CHÃO in San Diego! Poor, poor service food at the salad bar; my order of mashed potato took over an hour. I have been to feel fogo de chão in the USA, but the SAN DIEGO ONE is by far the worst ever! DO NOT GO!!!! Way too expansive!!!

Salad bar looked worse for wear, things were kind of warm, interior looked old and tired. Tables were cramped. The first waiter was nice but after drinks never saw him again. They barely came by the table with any meat and only 3 types. Sides were sad and old looking like the salad bar. Bread was deflated. Not worth it. We used to go the the one in Beverly Hills years ago and have been to the one in Irvine. SD was borderline gross, not the same.