Kfc - San Jose

The female behind the corner acted like she could care less if I placed an order or not, another individual came in and they started speaking Spanish to each other and she completely ignored me when she was done with her conversation then and only then did she take my order. When my order was complete she did not advised me that it was on the counter so I'm sitting waiting to be called by the number and finally another employee pointed out to me that my food had been sitting on the counter for about 5 to 8 minutes really **** poor service.

The food is obviously delicious but the fucking workers were assholes and talking to me like im slow terrible customer service

Super nice guy was working, I came in close to closing which is a jerk move on my part, but the guy was super chill ab it and was nice. Sorry for coming in so late

Went there last night. I paid a little over $14I got a small side of mashed potatoe with gravy, 1 biscuit, one chicken leg and a chicken little. The chicken little is almost 5$ with a little tiny peace of chicken and like a ton of extra mayo. i got mayo all over my beard and hands- they need to teach the lady how to add mayo. I can get a lot more for $5 at wendys and better quality. The chicken leg was also almost 4$ and it was almost the size of a wing at wing stop. Two bites and VERY crunchy. I did ask for crispy but this chicken was beyond crispy. If you are gonna charge so much, make the food fresh and neat. Makes a difference. The only thing that tasted good was the biscuit and mashed potato. But mashed potatoes doesn’t go bad easily anyways. I had to go to pizza my hearth afterwards because i was surprised a $14 meal didn’t fill me up.

I moved to this area about a year ago and the Santa Clara KFC was less than a quarter mile from my apartment. My wife and I have loved KFC since our childhood. However, after just a few visits to the 552 Santa Clara, we were no longer fans of your products and had decided not to purchase KFC again. The final straw came when the new chicken nuggets were released and we were excited to see how a chicken restaurant would prepare a chicken nugget. When we got the nuggets, they were cold and hard and completely impossible to eat. After that KFC was permanently off the menu.Recently I spent some time in a rehabilitation center in Campbell, CA and I was allowed to eat whatever I like. I decided to try KFC which was less than a block away at 3144 South Bascom. The chicken was hot and fresh, correctly seasoned and served in an efficient and courteous manner. I was impressed by the speed of the service and the quality of the product. Simply put, it was the KFC of my childhood and not the poor quality food at 552 Santa Clara.After my discharge, I decided to give 552 Santa Clara another chance and unfortunately they did not meet the challenge. The chicken was obviously old and had been sitting around for several hours at the least. Shame on you 552 Santa Clara pay attention to your standards and remember you represent a well established product with an outstanding brand reputation. It's time you remember this and raise your standards.