Starbucks - San Marcos

The baristas are so nice and work so hard and the drinks are always tasty!

When I made my order the barista told me that they will call my name when my drink is ready. While waiting for my order, I noticed that there was a cup sitting in the front counter. The staff kept calling everyone? name but mine. It turned out that the drink in the front counter was my drink. Very poor customer service.

If I could give it Zero Stars I would. The worst Starbucks I have ever been to! I went two days ago and they messed up my order and charged me for an item I did not order. I went again today, they messed up my order again. I order Venti hot coffee blond roast and I got something loaded with sugar ???? I will never go there again. I recommend no one goes there the wait is ridiculous and the customer service is worse. Take the extra two minutes to go to the Starbucks across the street!

The worst Starbucks I have ever been to. I usually go to Starbucks everyday so I?ve seen a lot. However, this one is the worst with customer service, time management, and hours they are open. This place should be replaced with a coffee bean or something. Never going there again.

Everytime I come here it is super busy, but for some reason there is only ONE cashier working. The line takes forever to even get up to that cashier to place my order and then I wait again forever to get what I ordered. I see people getting frustrated of waiting in line and alot of the customers are leaving.