Firehouse Subs Baptist Downtown

Options more limited than other locations and was nervous based on reviews, but happy I tried Stephanie H. the grill cook was very friendly and is perfect for a location at a hospital, seems like most people here are friendly so was great.

The women who took our order was amazing. Aside from that everything was terrible. Sandwiches were not made correct and when we brought it back I was basically told that we were wrong . We had three people trying to tell us what it was suppose to be. After having it remade it was still wrong. This place is a chaotic mess! Will not be returning.

I have been in this established multiple times and today was the worst ever it's is 4:08pm September 19, 2023. It was a young lady in there first she already had a nasty attitude like she was mad I came in when I walked up her response was What you want and before you order come pay for whatever you get cause I don't want to make the food for nothing. She always has an attitude I have complained before and nothing happen she still there I have witness who says the same thing. Now I need the number to the actual owners or who is over the franchise because this is not right. Next time I'm calling the health department and the news since nobody cares how they franchise is run. I will be waiting on a response in 24 hrs or I'm taking the next step

My friend I got lunch fire house subs at Baptist hospital because we had an appointment there. They were not terribly busy but were very slow. We both got medium hero sandwiches. My friend gets more vegetables in her sandwich than I do but a few hours after eating this I was so sick, throwing up. I contacted my friend she said she too was sick. When people vomit after eating your food, the health department needs to find out why. Will never eat here again.

My wife got the ny steamer but they were out of corned beef and said it would get extra pastrami but I don’t think it did or the regular comes with just a few pieces. For the price it really isn’t worth it. It was $38 for 2 large sub combos. Better than most hospitals food though and I didn’t have to drive. Staff was awesome.