Caffe Nero - Sherborne

Been here a few times for coffee and cake. Lovely friendly staff, very clean, and busy. Prices are not that bad, food and drink delicious.

Having tried a few coffee shops in town this is easily the best , always clean great coffee , above all the staff are happy and very friendly and know how to make you feel like a customer Mike

Absolutely awful. Store is dirty. Dead flies in the windows that have been there for weeks. Dirt swept under the furniture, comfy chairs full of crumbs, staff seem to think it's a social club rather than a workplace. Too much talking, not enough customer service!! Toilets not cleaned yet the chart on the doors always signed off, yet staff have been witness literally walking in the loo, signing the chart and closing door. Tables never cleared or cleaned very often. Around the coffee machine etc always covered in coffee grounds etc. Never looks clean. Not a welcoming atmosphere. After several visits, we will not return again!!!!!!!!

Some people roll their eyes at coffee house chains, but at the end of the day you know what you are getting and as someone who is lactose intolerant I feel I can order safely and reliably when in a chain store. Cafe Nero in Sherborne is nestled into the high street, with large window seating it’s the perfect place to sit and watch the world go by, or you can sit further back to enjoy your coffee and chat with a friend, the seating arrangements are varied a good selection of chair types to suit most people. On a hot day there is is outside seating too. The staff are very friendly and there is good banter with the regular customers. The only thing that lets them down is the cleanliness, my coffee and pain au chocolate were lovely however the cutlery was not! I asked for clean cutler and was given a another set however, the spoon didn’t look like it had been washed at all. I used my knife to stir my coffee

We have used this coffee house on a number of occasions and spent plenty of money drinking inside and on takeaways. We attended today with our two small dogs which are very well behaved. Sat drinking coffee when we were approached and warned by the young Manageress that if our dogs barked again we would be asked to leave. One of the dogs had barked once at another dog who came in. if the Manager had politely spoken to us I wouldn't have minded , but to be a customer spoken to like a twelve year old in front of every one was very embarrassing, it could have been handled better.. Sadly Caffe Nero in Sherborne will not get our custom again.