Kobe Teppanyaki - South Ogden

Super irrated that i tried to call and make a reservation and they refused because we didnt have 6 people. Told me to juat come in and they coupd get us in. Drover 30 minutes for them to tell us that they were booked out for the entire night.

We LOVE Kobe!This is my dad’s favorite restaurant and I am here with him about once a month, even though I know he comes with other people frequently as well. We have never had any issue with the staff/food before tonight.We came in with a party of 12 for my dad’s birthday celebration, with reservation and everyone on time.We ordered drinks with no problem and when we got to the food there was a little mix up.I order the same thing every time, sharing a kids steak with my small child and ordering an extra soup and salad with a sushi roll (I ordered the salmon roll). The waitress told me there was no need to get an additional soup and salad because it would come with my food. Confused because every other time I’ve been here I do not receive the soup and salad with sushi. But trusted after repeating I wanted the sushi that she understood what I wanted.Everything seemed cleared up until the cook was double checking everyone’s order, he got to me and said salmon, which I then repeated “yes I am having the salmon sushi roll.”He put salmon on anyways but not thinking twice because I had not paid attention to what the rest of the party had ordered.When the salmon was done cooking the cook had put it upon my plate. At which point my partner let him know I had order the sushi and not the fillet. The cook seemed to understand the mix up and was going to take the second fillet away. The waitress came around the corner and yelled at the cook to take the fish off of my plate, yelling the whole time “no fish for her” “take it off her plate right now”. He followed her command but looked very uncomfortable taking the food off my plate that I had already been eating off of.He put the two pieces of fish on a separate plate and to the side, my partner said if he was going to just throw it away that he would eat it. The cook proceeded to slice and serve it to every one at the table and everything was perfect until the checks came and I was charged for both the sushi and the fillets. My partner took the bill to the waitress and asked why we were being charged for both when it was her mistake and the food was shared amongst the whole party. She immediately started yelling and getting in his face. At which point I told her that it’s fine I’m not looking for a fight and will just pay for it being a birthday party at my dad’s favorite restaurant. She did not back down and continued to yell.I went to find the host and let them know what was going on and asking for a manager, they said the manager wasn’t there that moment but they went back to pull the waitress away from the situation. They ended up taking the fillets off the bill and were both fantastic about handling the situation while not having the power of a manager behind them.There was absolutely no professionalism from our server and who continued with disrespectful looks and attitude coming off of her the rest of the time we were in the building.As I said in the beginning of this, we have loved this restaurant and have loved the service before this situation. We would be happy to come back with a different server because we enjoy this place. There is just simply no excuse for this type of attitude and bullying for such a small mistake.

Just a terrific experience and meal. Everything you would expect.

Great food with a fun show while cooking. If you are going to eat here, do it at the restaurant. We have ordered to go with the filet and shrimp and it's not nearly as good with a take out order for the same price. I will definitely return to eat at the restaurant or grill. Don't waste your money on getting this to go, not worth the price and the last time it was terrible with no seasoning and a very dry, overcooked filet.

Fun experience, food was ok, portions not very big for the price