Mcdonald's - Springfield

I want to give “MAC” that has been working there for about 15 years a review! He is always happy and very friendly ever morning! He greets you with a big smile! It always a pleasure pulling up to the cash window and seeing MAC! Thank you MAC for brightening my mornings. Wish there could be more employees there that were like you!

It was actually good and the fries were hot, and I got more than 2 packets of ketchup this time for 2 large fries.

This place has some of the best staff and that shows from their service, on the average you get fast and speedy service, now with the pandemic there have been times where staff levels were low and I really can't hold that against them cause everywhere has been struggling to some extent, I just wanted to make a review and let them know I really appreciate what they do!

The fries were too salty to eat, and the bun on my burger was both hard and soggy at the same time.

Lately, this McDonald's location has been really falling behind. Our order was not complete, and my Bacon Egg Cheese Bagel was stale. At almost $6, I had to remove the bagel in order to eat the sandwich.