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Contribuisci feedbackMy friend and I were here today at 7:00. We've been waiting for over 10 minutes to even get someone to drink. When the server finally came by, he was completely sunk and dirty. I could not believe that a facility would allow workers working with food to appear that way. We were absolutely disgusting. We have debated on the salad bar or a duck, but after its appearance we chose the salad bar (which is at the same price as a duck). He was extremely rude when we said we wanted only the salad bar and asked us rudely several times if we were sure we didn't want any appetizers. Then he says rude again? You can get your food whenever you want.? We never saw him again. Our drinks were empty and we had to pick him up to get our check. There were 4-5 tables there while we were there, so it wasn't busy. The couple of tables he had around us, he went by several times and ignored us grossly. If this is the kind of service and appearance that they allow, we will never again.
Went there for the first time last week and was pleasantly surprised. The food was good and we added on the salad bar. The first round was great but we went back for a second go around and all they had for lettuce/greens was spinach. They just need to restock more frequently and this place would be 5 stars.
This is one of the few restaurants left that still has a salad bar and it is delicious. They have all kinds of toppings that allows you to make the perfect salad. Their food is average but I mainly go for their large salad bar.
We arrived about 30 minutes before closing so I'll say that upfront. I ordered fajitas, not exactly the best choice but it sounded good. The tortilla were hard and tasted like they had mold on them. The rice was rice pilaf, not Mexican at all. It was very underwhelming. The service was fantastic. We never had to ask for a refill and or plates were gone as we finished. Super sweet and efficient. The burgers and chicken strip dinner that everyone else had was hot and tasty. My food wasn't.
Went back to Ruby Tuesday today with my wife for dinner. When we went in a sign indicated there was no hostess and to wait to be seated. About 5 minutes went by and finally an employee came and said she could seat 2 of the 4 groups that had accumulated at the front door and the others would have to wait 10 15 minutes. This was because the restaurant was severely understaffed. Apparently there was only 2 waitresses and one manager/cook/dishwasher on duty. The manager came and got us drinks after we were ignored for another 10 minutes. We decided to do the salad bar since we were being ignored and didn't want to risk it taking forever to get food prepared and served. One problem though there were no plates at the salad bar. Had to ask for plates and wait for warm ones to be brought out. Warm plates for salad? Really? The salad bar had a number of items depleted with no staff to refill them. Our waitress finally acknowledged us 1/2 way though our meal. And really didn't do anything but remove the menus and bring us a check. A) I would have left before we were seated if my wife had agreed B) Staff was doing the best they could, but were never going to catch up. They were trying. C) the owner needs to bring this restaurant up to speed or shut it down. D) I had a bad experience at another chain restaurant in 1983 and haven't been back to one of those locations since. Ruby Tuesday has joined that list so I won't be helping keep them in business.