Zepoli - Stamford

Our bad experience started when we got in. despite a confirmed reservation, they were not ready to put us. in that there was no one even at checkin desk. Finally we asked a server to help. 15 minutes later they sat us. no menus were provided. Finally, a server asked for our order and then saw that we had no menus. our order was quickly placed and the appetizer came out quickly. but that was the last of all good. 1 hour passed and no food. the question after him led straight to the generic answer that it is only 2 minutes away. After we said we were going and just wanting ours, someone started listening. but there were bigger kitchen beyond our table. they could see it on the server viewers. the personal was insecure when our eating could actually be completed. even the general manager “Mario” refused to get to the situation clean. in the did he tried to completely avoid the situation and turned away the other when he asked. our eating was good, but the service ruined the experience beyond the belief. I highly recommend staying away from eating here. personal is a serious problem. kitchen and table. bad sign for a restaurant. it's on a downward spiral.

Eating was excellent, but the service was almost non-existent. Maybe they were short on that day? we fought for the basics water, salt and pepper, cream and sugar for coffee. when these objects arrived after a few accusations, the meal was wounded. good ambiente and live music during the brunch was a nice note.

The service was bad. there was only one lady who served on Mother's Day. she was overwhelmed. we had to wait too long for our food (French toast and rührei). they had no cappuccino. Regular coffee was not good.

We could not even go in because the manager/ager, the seat guests was so rude. he was so rude that we went right away. the customer service is clearly not their default.

My boyfriend and I were completely disappointed. We had made a reservation for 5:45pm. When we arrived we weren 't greeted, about a minute or two into standing next to the bar, the gentlemen says pick any seat not even a hello this evening! We sit down, there was two other tables sitting. We sat for about 5-10 min until the ONE waitress comes over to take our drink order. Then she walked away. And about 5-6 more tables were sat within the next 10-15 min. Still our drinks never arrived. We looked around and the ONE waitress and the guy at the bar were taking everyone 's drink orders and pouring drinks to people that arrived after us! Also noticed other tables were not paid attention to. We probably waited 10 more mins and decided to leave. We would have loved to try this place. But they need more employees! Very disappointed. Hopefully they 'll be another time where we are up to try it, but for now, very disappointed!