Chipotle Mexican Grill

Chipotle in the mall offers quick service. Parking is easy to find. However, compared to other Chipotle locations, portions here seem smaller. While the quality is still great, those with big appetites may find it less satisfying. Still a good option for a quick bite while shopping.

The employee told us to order online because the system wasn’t working. We ordered online, then I went to confirm my order , the employee said they weren’t going to make my order because the ticket was received at 7pm. He said any ticket after 7pm was not going to be made. Even though google hours says they close at 8pm. He didn’t want to give a refund, just told me to do it through the app.Customer service was a horrible experience.He explained they reheat the left over meat for next day.

Oh my goodness where do I even start. I’ve always heard about chipotle this chipotle that…. And one day on a whim I asked my friend if it’s really that good, and if so, we should get it. Gurlll that was the best decision of my life. I dream of chipotle, I think of chipotle.. every day. I always appreciated my friend but on that day… my appreciation really got stronger. Without her I prob wouldn’t have tried chipotle ever or at least in a couple years. But oh my god am I thankful for her existence otherwise that wonderful chipotle would’ve never went down my stomach. The flavors.. the GUACAMOLE… the beef… oh my guyd. Favorite food ever

These workers don’t know what they’re doing. Upon asking for double chicken, they gave me a full scoop and maybe 2 pieces of chicken on the second scoop, unbelievable. I might as well have not even paid the extra money for double chicken. Also, they gave me about 1/3 of a scoop of black beans instead of a normal freaking scoop. The stinginess is crazy compared to other Chipotle’s I have been to, it’s like these guys were trying to give me the least amount of food possible. The food was good as always, but they don’t even serve you the portions they’re supposed to give out. I’d steer clear of this Chipotle in particular.

My special needs student was not able to buy a burrito today because Chipotle decided they would no longer accept cash. What about all the people that don 't have bank accounts or use a check cashing service? Who live in poverty but want a fresh burrito? What if a homeless person scraped up enough change to buy a quesadilla? Shame on you. The special needs population at the Glendale Galleria is 100 strong. Luckily, Panda Express took his cash so he was able to eat, but I will be sharing this story in hopes that they begin to boycott this place in general. Stop making it harder for people to purchase a warm meal.