Wendy's - Troy

Don’t let the long lunch line deceive you!! Truly special this place is. Shar and that lunch crew handled an intricate order with style and class, and got me in and out before I knew better. In the pandemic, service has plummeted at most other fast food spots. Not here. Like even at all. Great Job!

All I wanted for my 17th birthday was a Brezel Bacon-Pub-Käseburger. fortunately the gods responded to mine, please. I enjoyed the cheeseburger very much. Thanks wendy.

Placed online order through the mobile app. Food to be picked up at 5:05 pm. Arrived in lobby. Nobody working the counter. Family of five walk in. They wait 5 minutes before even being acknowledged, then they wait another 5 minutes to order. At 5:15 I ask about the status of my mobile order. I show the staff my receipt with an order number and proof of payment. I 'm told they don 't have the order. The manager comes over and we explain the issue. She tells me, I don 't have time for this, he has to wait, and goes back to working the drive thru. I ask how long I have to wait and get no answer. She refused to speak to me again. Finally another employee who just came on shift filled the order per our receipt, even though it was done 25 minutes after the promised time. Thank you to her, at least!!

Very fast, very friendly dine- in service, clean dining room ladies restroom

Slow service, charge $2.50 for a small tap water (when you can get a 4 for $4 or $5 biggie bag?!