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Contribuisci feedbackI'm sorry to say, but terrible. the personal could not properly manage a certain food allergy, gluten. the waitress suggested to me the lamb that comes with cousin don't know why.) I told him that I can't eat that it's weeping, but he claimed that cousin. cousin has no gluten. oh, well, after talking to another waitress, they changed it to quinoa, was sad too salty, so the Yuca fryinges were the fish and chips of my daughter) and that laughed a little raw. too much msg in the food. the moakis of my children were good, and also the desserts.
I have booked this place per recommendation of a friend for a milestone Bd dinner, and it started on a high note. the appetizers (vegetarian kewitsche for me and a vegetarian causas for my 1 were not cliche, visually funny, absolutely delicious. both main courses (the...scallops and the sable fish missed the mark: the aromen were from the balance and more a disparate series of notes on a plate instead of a harmonic melodie. I understand fusion, but hey, how about confusion a little versus throw random things together in the attempt to be original? the Dessert Picarone are what I was looking for especially after I learned that this is the “real deal” and must be experienced. later. a few things on the vibe itself. I could only get one table in the evening for a later time, so our dinner started at 8:30 a.m., and the place was far away from the crowd. that said every next court lasted longer than the previous one. remember, we only start the main course dessert, and not a multi-course extravaganza. so we were ready for the picarone (9:30 a.m.) and above all because we had waited until the food arrives, the place was literally empty, and the staff began to clean themselves for the night. if something, we felt hurried and totally not welcome there. when the waiters pick up around them chairs, the only thing they feel is that they have overtaken their greetings and have to get the escape out as soon as they can. I almost expected them to mix the floors downhill. somehow we have picarone to go (only 20 minutes or so. and they enjoyed in the hotel in general. but the mood was ruined. I would like to point out that this was not on our server, camille she did it best to smooth the rough edges of tonight. but for me, this customer experience was a great “thanks, but no thanks”. also the music choice was very, very questionable for a place that is positioned. so much I pop hits 2022 guess, I don't think this sets the right ton for a restaurant like this. In summary, this showed a lot of promises, but for me, this place is not worth the money or the time spent, and in any case not worth a repetition, unless they reconsider their approach to the experience they want to create for their guests. the taste combinations could also use something finessing.
Oh, my God, that was the best meal I had for years. not cheap, but worth the price. Take your time, order something from everything!
I went by here on a Monday to make a reservation for 5 people for a bday celebration for the following Thursday. I specifically requested a certain table(better view of the water/more room) and asked for a 7:00pm reservation. They had two managers on duty...at the front both looking at that day and said they couldn't do 7:00 but they could do 7:30 for that table. I got a reminder call for my reservation on the Wednesday to confirm my reservation where at that time I confirmed that I had the same table requested and they said yes. On Thursday at 4:30 I dropped of a small balloon bouquet asking to please have them at that table for when we would be arriving in 3 hours. Again I was told no problem. We get there for 7:30 only to find my table was taken and the people there were in no rush to be leaving. I asked to speak to a manager and he said you'll have to take another table and offered me a table for four and could slide another chair in. I wanted an answer as to why they felt it was okay to give the table that was requested and said would be reserved for me, only to be given away? He simply said sorry without even an explanation, in addition the absence of my balloons and their whereabouts . I was in the service industry for over 10 years and have also been a manager, so I was baffled at the lack of professionalism as this was happening. In my past experience if someone wanted to sit at a certain table but it had an upcoming reservation we would let the group know they needed to be done by that time. We decided to wait to eat as I insisted we get moved asap to the table I reserved. We were moved almost an hour later. By the time we ordered and got our food the restaurant was emptying out they were tearing down the patio tables right in front of us and getting ready to close while we ate our dinner in the dark and had to ask for a candle. Worst experience ever and the worst management I've ever come across. Food was over priced and mediocre at best however our server was lovely but clearly embarrassed by the lack of leadership by her manager. I wish I read more reviews because I now see a lot about poor management. I called the next day to speak to a GM only to find out it was the same person that felt it was okay to give my table away. I never write reviews since I generally realize things can happen but again I had multiple communication with managers and staff setting this up and they clearing dropped the ball and pretty much ruined our dining experience. Don't waste your time as there are much better places in the area.
That was the worst treatment by a restaurant manager I have ever experienced in restaurant dining. I asked to have my wine glass topped-up and the manager said that was very rude, and kicked me and 4 friends out. I have been a regular customer...once a week all summer. Asking for a little more wine made him loose control of his emotions. Clearly he has an anger management problem. I will never go back to Ancora Restaurant.